An independent way to compare My Aged Care providers

CareAbout is a free, independent comparison service — we aren’t a provider and we aren’t My Aged Care. We compare fees and services from registered providers side-by-side so you can find a better fit, faster.

We aren’t a provider. We compare them for you.

CareAbout is a free, independent comparison service — we aren’t a provider or My Aged Care. We compare fees and services from My Aged Care registered providers side-by-side to help you find a better fit.

100% Obligation free Zero additional cost

Save hours of time 6,000+ Trust Pilot reviews

4.7 · 6k reviews | Trustpilot

Illustration of older Australians living well at home across a neighbourhood

Get started below

Prefer to talk to someone?
Call us on 13 13 00 — free, no obligation

100% Free · Takes 3 minutes · 135,000+ families helped

Why families choose CareAbout

	My Aged Care Service Finder	CareAbout
Cost	Free	Free
How it works	Search providers by postcode	Experts match you with vetted providers
Provider vetting	Lists all ~900 registered providers	Pre-vetted network only
Personalisation	Filter by location and service type	Matched to your level, needs, location, and preferences
Support	Self-service	Dedicated Care Advisor on the phone
Time for appointment with provider	Arrange it yourself	~3 days on average
Time to find a provider	Hours of research	3 minutes + expert callback
Reviews	No reviews shown	5,800+ Trustpilot reviews
Help switching providers	No	Yes — full switching support
Coverage	All of Australia	All of Australia

Get matched now

💚 Why we exist

No one should have to seek support alone.

We provide a FREE aged care placement service, personalised for you.

We understand how complex and stressful aged care is — that’s why we strive to cut through the noise.

Our Care Experts offer a 1:1 match with a quality provider — solely based on who you are, and what you need.

Connect with CareAbout

What can we help you with?

Home Care Providers

We’ll match you with a vetted provider meeting your unique needs for at-home comfort.

Get started

Change Providers

Not happy with your current provider? We’ll guide you through switching options.

Get started

Find Nursing Homes

Choosing residential aged care can be overwhelming. We connect you with fitting homes.

Get started

Ready to connect with an aged care expert?

Simply fill out your details for a call back.

Get started now

Understanding Your Funding Level

In-home aged care in Australia is funded through two programs — Home Care Packages (Level 1–4) and the newer Support at Home (Classification 1–8). Both are government-funded through My Aged Care. Here’s what each level covers:

Home Care Packages (Level 1–4)

Home Care Package	Annual funding	Who it’s for	Typical supports
Level 1	~$10,000/year	Basic care needs	Light domestic help, social support, transport
Level 2	~$18,000/year	Low-level care needs	Personal care, meal prep, domestic assistance, allied health
Level 3	~$40,000/year	Intermediate care needs	Nursing, physio, OT, personal care, domestic
Level 4	~$60,000/year	High-level care needs	Complex nursing, clinical care, full personal care, home modifications

Support at Home (Classification 1–8)

Classification	Annual budget	Typical supports
Classification 1	$11,010	Light domestic help, occasional cleaning, meals, or transport
Classification 2	$16,451	Light personal and social care such as showering assistance, shopping, and companionship
Classification 3	$22,537	Weekly support with hygiene, mobility, meal preparation, and household tasks
Classification 4	$30,469	Near-daily personal care, medication prompts, and home-safety modifications
Classification 5	$40,730	Daily assistance with medication, mobility, and routine health monitoring
Classification 6	$49,365	Regular nursing, physiotherapy, and allied-health services for chronic-condition management
Classification 7	$59,660	Intensive multidisciplinary support delivered through a coordinated care team
Classification 8	$80,137	Regular in-home care with clinical and allied-health oversight for complex care needs

Not sure which level or classification you’re on? That’s completely normal — the letters from My Aged Care aren’t always the easiest to decipher. Call us on 13 13 00 and our Care Advisors can help you make sense of your funding and find the right provider for your situation.

Find a Provider for My Level →

Frequently Asked Questions

How do I find a My Aged Care provider?

You can search the government My Aged Care Service Finder yourself, or let CareAbout’s Care Advisers match you — free — with a vetted provider based on your funding, location and needs.

How do I find home care providers near me?

Tell us your postcode and package level and we’ll shortlist vetted providers with availability in your area, at no cost to you.

What is a Support at Home package?

Support at Home (from 1 November 2025) is the government program that replaced Home Care Packages, with eight classification levels of funding for in-home aged care.

How much does CareAbout’s service cost?

Nothing. CareAbout is 100% free for families — we’re funded by our provider partners, never by the people we help.

Can I switch my Home Care Package provider?

Yes. You can change providers at any time, and we’ll guide you through the switch and help transfer your funding.

What services are covered by a Home Care Package?

Depending on your level: domestic help, personal care, nursing, allied health, meal prep, transport, social support and home modifications.

What is the My Aged Care Service Finder?

The government’s online directory of all registered providers. It lists everyone but doesn’t vet or match — which is where CareAbout helps.

What is the difference between CHSP and a Home Care Package?

CHSP is entry-level, single-service support; Home Care Packages (now Support at Home) provide a coordinated, higher-value budget for ongoing needs.